> Describe a time when your colleague got angry with you. What happened and how did you deal with it?
> Describe a time when you dealt with an angry customer. What happened and how did you deal with the situation?
> Describe a time when you helped prevent a situation from becoming too stressful for your coworker to handle.
> Describe a time when you had to adjust to fit your coworker’s working style so as to complete a team based project. How did you find the experience?
> Describe a time when you had to communicate bad news to your coworkers. How did you communicate this?
> Describe a time when you went out of your way to defend a customer. What happened and why did you do this?
> Describe a time when you noticed a potential health and safety risk that nobody else noted. What was the issue and what did you do about it?
> Imagine this scenario: You have been transferred to a new working environment. You soon realize that the new work place does not have the most modern health and safety equipment on hand. Would this bother you?
