> Describe a time when you had to help a coworker with a big mistake they had made. What happened and what did you do?
> Describe a time when you help someone else advance their career. What did you do and why did you do it?
> If you were wanting to help your coworkers improve their work skills, what is your approach to first assessing their skills and abilities?
> Imagine this scenario: You are interacting with a customer. After a while, things turn sour and the customer starts to make negative comments about you. How do you handle the situation?
> Describe a time when you engaged your team in discussions regarding changes happening in your team or wider business unit.
> Describe a time when you conducted on-the-job training for your coworkers or subordinates. What was the topic and how was the training received?
> Describe a time when you had to point out and handle the underperformance of a colleague. How did you approach the situation?
