> What is your approach to decision making if the decision had to be made immediately due to time constraints?
> Did your level of responsibility grow or change while you were at company [blank] doing the [blank] job?
> Describe a time when your work or project was falling apart but you managed to salvage the situation and recover. What happened and what did you do?
> Describe a time when you had to make a decision that was not under your area of responsibility. What happened and what was the result?
> What is your approach to keeping in touch with customers, and updating them on offers that they may be interested in?
> Describe a time when you took the initiative to enroll in a course or study a topic to help improve your performance at work.
> Describe a work system or process change that you initiated in the past. What worked and what did not work so well, and would you do any of them differently now?
> Describe a time when you made an unpopular decision that affected other people. Why did you have to make the decision and how did you handle the reactions resulting from it?