> Describe a time when you used a step by step approach to discover the reason for an uncommon but repeated error in a work process. What steps did you take to find the problem and what happened after?
> Describe a time when you went out of your way to find the root cause of a problem in order to fix it. What did you do, and how was it resolved?
> Imagine this scenario: You are reviewing your team’s recent sales report. You realise that sales revenue has remained steady but new customer conversions have decreased. What would you do about this?
> Two mothers and two daughters sit down to eat eggs for breakfast. They ate three eggs and each person at the table ate an egg. Explain how.
> Describe the most recent time you ‘thought outside the box’ to solve a problem. What happened and how did you come up with the idea?
