> Describe a time when you handled a difficult situation with a customer or vendor. What did you do and how was it resolved?
> Describe a time when you had an argument with a colleague. What happened and how did you handle it?
> Imagine this scenario: You notice a team member having difficulties making a decision on a complicated matter. They have not approached anyone else for help. Would you help this team member and how?
> Imagine this scenario: A customer felt like they received bad service from another sales person. Now, the customer is saying that they do not want to do business with your company. You had not dealt with this customer previously. You are not the cause of the bad service, but now you are tasked with trying to win the customer back. How would you do this?
> Describe a time when you had difficulty adjusting or working with a colleague due to their personality. What was the issue and how did you handle it?
> Describe a time when you had a difficult working relationship with a coworker. What were the issues, how did you handle the relationship and did you learn anything from the experience?
> Imagine this scenario: You are in a sales situation, trying to sell a complex product to a B2B client. Although you have explained the product twice, the client still has trouble understanding the product and how it works. What do you do?
> Describe a time when you were in selling situation and it was important to obtain good information to make the sale. What happened and what did you do?
