> Imagine this scenario: You have two staff members who cannot get along on a daily basis. Their daily bickering or coldness towards each other is now affect the rest of your staff’s performance. How do you resolve this?
> Describe a time when you used an unconventional approach to solve a problem because you thought that the conventional approach would not work.
> Imagine this scenario: You and your team are working on a project together. You are doing fine, but you realize that other teammates are lagging behind in terms of finishing their work. What do you do?
> Imagine this scenario: You are working in retail. There are two customers in the store who are having a confrontation. It seems that the problem is that there is only one item left on the shelf that they both want. Their actions are now disrupting other customers. What do you do?
> Imagine this scenario: You and your supervisor have arranged to meet a client on a Saturday. You and your client have arrived, but your supervisor has been in an accident and cannot attend the meeting. The client wants answers today. What do you do?
> Describe a time when you had to give guidance to a difficult team member. How did the communication go and how did they react?
