> Describe a time where you had to improve a team’s performance. What challenges did you encounter and how did you address them?
> If you were in a situation where something was not in accordance with ethical standards, how would you manage the situation?
> Imagine this scenario: You are hard at work on a difficult task. As a result of your hard work, you feel accomplished for doing a good job. However, when you submitted your work, you were told that due to ‘unforeseen circumstances’, you are to do the work again but in a different way. How would you feel, and what would you do?
> Describe a time when you were working on a project halfway when the specifics and the framework of the project changed to a large degree. What happened and how did you deal with the change?
> Describe a time when you had to write instructions to be followed by coworkers or customers. What did you do to ensure you were clear and understood?
> Describe a time when you had to lead and inspire a team to overcome a challenge. What happened and how did you do it?
> Describe a time when you had to help a customer deal with an issue with a product or service that they bought from your company.
> Imagine this scenario: You are confronted by another manager, not your own manager, about a mistake made in a work process. You know you did not make this mistake, but you do not know who did. What do you do?