> Imagine this scenario: You are assigned or inherited a difficult client that none of your coworkers would want to work with. What do you do?
> Imagine this scenario: You are working hard to fix an issue at work. When you have finished, your work team criticized your solution to the issue. What do you do?
> Imagine this scenario: You are working on an important project. However, you are unable to finish it because you are still waiting on critical information from a coworker. What do you do?
> Describe a time when your colleague got angry with you. What happened and how did you deal with it?
> Describe a time when you dealt with an angry customer. What happened and how did you deal with the situation?
> Describe a time when you were the resident technical expert. What did you do to make sure everyone was able to understand you?
