> Describe a time when you used extra care and attention to make sure the person you were communicating with had fully understood your information.
> Describe a time when one of your subordinates raised an issue that they could not solve on their own. How did you support or assist them?
> Describe a time when you disagreed with some policies, procedures, or rules at your previous or current workplace. What did you do about it?
> Imagine this scenario: You are working with a customer who has opposing social beliefs to your own. They are quite vocal about their beliefs and often bring it up during sales conversations, sometimes asking you to agree with their opinions. What would you do or how would you communicate with them?
> Describe a time when your colleague got angry with you. What happened and how did you deal with it?
