> Describe a time when you had to deal with an irate customer. What did you do and what happened in the end?
> Describe a time when your client changed the brief or ‘moved the goalpost’ an unacceptable number of times. How did you handle the situation and the client?
> Describe a time when you implemented a novel idea despite not knowing how it would turn out. What happened and what did you learn?
> Describe a time when you had to communicate bad news to your coworkers. How did you communicate this?
> Describe a time when you took a risk at work that could have gone horribly wrong, but turned out for the better. What happened and would you do it again?
> What is your approach to progressing or working on a project, if all the factors influencing the project are variable and might change over time?