> Describe a time when you had to make a decision that was not under your area of responsibility. What happened and what was the result?
> Describe a time when you were advocating for a change of work process or work environment of your team, but your team members were hesitant or cautious of this change. What did you do?
> Describe a time when you did not give in to a customer’s insistence that you bend the rules just for them. What happened and how did you put up with the customer?
> Imagine this scenario: You are at a team meeting. Your entire team seems to have agreed on an action plan, but you feel that this plan is unethical. You also realize that you will have a part to play in this plan. What do you do?
> What is your approach to handling a heavy workload where the stress might be getting to you or where emotions might be running high?
> What is your approach to handling stress at work when you feel like the whole world is against you?
